Ticket hotline: 0211. 82 82 66 22
(until 8.9.2020 Mon to Fri and from the beginning of the festival daily 10 am - 6 pm)
Tickets can also be purchased, up to and including 7.9.2020 (Mon to Fri 11am - 6pm) and from the start of the festival daily (11am - 6pm) at our festival office. Address: Bolkerstr. 14 -16, 40213 Düsseldorf, Germany.
Tickets are also available at the west:ticket advance booking offices.
Payment and shipping
Payment can be made by direct debit or credit card (EuroCard/MasterCard or VISA).
Unfortunately, it is NOT possible to collect tickets ordered by telephone from the festival office.
We charge a flat rate of 4,- € for handling and shipping.
Note on visitor data collection
For the protection of visitors and in order to be able to quickly trace possible infections with the SARS-CoV-2 coronavirus, all visitors must bring a completed visitor data collection document with them to the entrance. The document is located as a second page directly behind the ticket.
Reduction: Pupils/students (14 up to and including 26 years of age), persons doing federal voluntary service, trainees, severely disabled persons (from GdB 80, necessary accompanying person free) as well as unemployed persons receive a discount of 6,- € on all available tickets upon presentation of appropriate proof. Please have the proof ready at the entrance U14: Visitors under 14 years of age receive a 50% discount on all available tickets upon presentation of a valid proof.
U14/Family Card: On presentation of the Düsseldorf Family Card, the price for children under 14 is reduced to approx. one third of the normal price.
Last Minute U27: Visitors under 27 years of age can obtain tickets in the two lowest price categories for a uniform €13 at the box office upon presentation of valid proof. (There is no entitlement to a ticket).
During the festival, our tickets are valid on the respective day of the event as tickets for the VRR for the outward and return journey (until 3 a.m.) in the entire Verkehrsverbund RheinRuhr.
If you use print@home, you can generate your free ticket for this purpose at www.printathomeplus.de.
Purchased tickets cannot be returned. No replacements can be made for lost individual tickets. Late arrivals are not entitled to admission.
Some venues are unheated or only accessible via steps, please take precautions. Side aisle seats in churches have limited visibility, gallery seats are mainly listening seats.