ticket hotline: +49.211. 82 82 66 22
(until September 9, 2019 from Monday to Friday and from the opening of the festival daily from 10 a.m. to 6 p.m.)
Fax: 0211. 82 82 66 16
Internet: www.duesseldorf-festival.de oder www.westticket.de
Tickets can be purchased and collected up to and including the September 5, 2019 (Monday to Friday from 11 a.m. to 6 p.m.) in our festival office at Bolkerstraße 14-16; as from September 9, 2019 the purchasing and collecting of tickets is only possible at the main box office in the theatre tent (daily from 11 a.m.).
Furthermore you can purchase tickets at the west:ticket advance booking offices as well as in the west-ticket-online-shop:
Payment: Payment is to occur via direct debit or credit card (EuroCard/MasterCard or VISA). In case of payment with credit card we will charge a 5 % fee.
As processing and delivery charge, we will charge a flat fee of 4 euros.
Early bookers: Up to and including the Mai 13, 2019 there is a reduction on your purchase order of 10 %. Reduction for pupils and students (from the age of 14 up to the age of 26), Federal Voluntary Service performer (BFD), trainees, severely disabled persons (80 % disability or more, necessary accompanying person is free of charge) and unemployed people receiving a discount of 6 euros with proper ID on all available tickets. Please keep the proof ready while entrancing the event. This reduction is combinable with the early-booking discount.
Under age of 14: Customers in under age of 14 will receive a reduction of 50 % on all available tickets with proper ID. This reduction is not combinable with the early-booking discount.
Last Minute under age of 27: Customers under age of 27 will receive with proper ID tickets in the two cheapest price categories for
Last Minute under age of 27: Customers under age of 27 will receive tickets in the two cheapest price categories for a standardized price of 13 euros with a proper ID at the evening box office (there is no claim on a ticket).
General information: The return of purchased tickets is not possible. In case of loss the ticket cannot be replaced. Visitors arriving too late have no claim for entrance, but may be admitted to entry during a break. Some venues are non-heated or only accessible by stairs, please take precaution. Seats in the side aisle of a church have a limited sight, seats in the gallery are mainly listening places.
Furthermore, our terms and conditions shall apply.